EQUIPMENT ERROR CRISIS

Crisis Training Scenario

EQUIPMENT ERROR

We put a new crisis management team through their paces with a creative crisis scenario stemming from a simple equipment error and resulting in a reputation-damaging crisis.

As a new CMT team, in the transportation industry, we created a scenario that would test their knowledge and abilities to work together as a team, taking responsibility for their roles, as well as making difficult decisions during the crisis training.

Kerry Knight | KMC

CRISIS SCENARIO

To test the ability of the newly created crisis management team, we presented a scenario that as it unfolded, brought a variety of elements into play, including:

CONTENT CREATION

To support the crisis scenario within the classroom setting, we created newspaper and media coverage as visual aid for the crisis scenario to feel more realistic. 

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