We put a new crisis management team through their paces with a creative crisis scenario stemming from a simple equipment error and resulting in a reputation-damaging crisis.
As a new CMT team, in the transportation industry, we created a scenario that would test their knowledge and abilities to work together as a team, taking responsibility for their roles, as well as making difficult decisions during the crisis training.
To test the ability of the newly created crisis management team, we presented a scenario that as it unfolded, brought a variety of elements into play, including:
To support the crisis scenario within the classroom setting, we created newspaper and media coverage as visual aid for the crisis scenario to feel more realistic.
With the global outrage following the death of George Floyd in May 2020, we were tasked with producing a statement for an education establishment to explain their position and support of the Black Lives Matter movement.
SmarterTravel required a communications consultant to offer advice and recommendations for its client work and own brand.
After Louisa May Weddings undertook a rebrand with Laura Sutcliff Designs, we were briefed with creating a new website and communications identity that resonated with the wedding planning business’s new look.
© 2019-2020 All rights reserved
Knight Media Communications Ltd | Company no. 12064990
